Frequently Asked Questions

1. Is Questco a good fit for small businesses, or is it better for mid-sized companies?

We work with businesses of many sizes, but our services are especially valuable for small and mid-sized companies. Smaller companies benefit from gaining access to affordable benefits and HR expertise they couldn’t manage alone. Mid-sized companies appreciate the compliance support and ability to scale without adding overhead.

2. Which industries does Questco serve best?

We partner with businesses across a wide range of industries, including construction, services, nonprofits, healthcare, manufacturing, and more. Our experience in these fields helps us understand the unique HR and compliance challenges each one faces. This allows us to tailor our support to the needs of your specific industry.

3. Does Questco offer retirement plans like 401(k), and how are they managed?

Yes, we provide access to retirement plans, including 401(k) options with company matching. We handle the administrative side, such as compliance testing and reporting. This makes it easier for you to offer competitive retirement benefits without taking on the full management burden yourself.

4. How customizable are Questco’s HR and benefits plans for different company sizes or industries?

Our HR and benefits plans are designed to be flexible. We tailor packages to fit your company’s size, industry, and employee needs. This means you get the right balance of coverage and support without paying for services you don’t need.

5. Does Questco consistently run payroll on time and without errors?

Yes, accurate and timely payroll is one of our top priorities. We use reliable systems to ensure employees are paid correctly and on schedule every time. If an issue ever arises, our team is quick to resolve it.

6. How responsive is Questco’s customer service team when issues come up?

We make it easy to get in touch when you need help. Our clients work directly with Client Service and HR experts who can jump in quickly to answer questions or solve problems. Many have told us that this personal, approachable support is one of the things they value most about partnering with us.

7. How well does Questco’s technology platform work compared to larger PEOs?

Our technology platform is built to streamline HR, payroll, and benefits processes in a simple, user-friendly way. While larger PEOs may have more complex systems, we focus on tools that are easy to adopt and useful for employees and managers. This balance keeps things efficient without overwhelming your team

8. How easy is it to exit Questco if I decide to later?

We make the transition process as smooth as possible if you decide to move on. Our team provides the records and supports you need, so payroll, benefits, and compliance information transfer cleanly. While leaving any PEO requires some coordination, we aim to make it straightforward and transparent.