Outsourcing HR through a PEO is a strong option for growing businesses. Since our founding in 1989, Questco has distinguished itself with a flexible service offering that helps our clients more quickly reach higher levels of success.

Provide a total employment package that rivals that of large companies…while preserving your unique culture.

Access to a full site of affordable employee benefits

  • Group medical, prescription, dental and vision coverage
  • Telemedicine access to save you and your people time and money
  • Health care flexible spending accounts
  • Life and personal accident insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plans

For thirty years, our team of experienced Risk Management experts have provided the tools and programs to lower our clients’ workers’ compensation expenses and create safer workplaces.

Unlike other PEOs we provide a flexible solution that eliminates the upfront deposit, acts as a pay as you go plan, and eliminates the yearly audit associated with workers’ compensation outside of a PEO relationship.

Fain improved peace of mind, with resources to guide you through even the toughest employee relations, compliance, and safety issues.

Underestimating the impact of governmental regulations can be costly. Underinvesting in safety programs can be catastrophic.

One of the most powerful aspects of an HR outsourcing relationship with Questco is our multifaceted approach to reducing the risks in your business environment. Our risk reduction practices support you in two ways:

  • Reducing the risk of being an employer
  • Enabling world-class safety programs

Get access to robust, tailored safety plans…and the safety experts to support you as you implement these plans.

Relieve Administrative Burden

Many business leaders find themselves and their teams trapped by the time burden of HR-related tasks. A relationship with Questco liberates you to pursue greater opportunities. You remain in control of your workplace, while we offer added resource as a partner that cares for your people as much as you do.

  • Free up time for internal resources to focus on building your business
  • Access expertise across all aspects of HR
  • Provide a better employment experience to your people

Reduce Complexity by Consolidating Vendors

Eliminate the need to manage multiple vendors/broker relationships such as stand alone payroll service, HR technology provide, broker for medical, broker for workers’ compensation, and vendor for 401k.

Using  fully integrated software system allows Questco to provide a single point of service for all of your employees needs. This greatly reduces the number of platforms needed for all of the different HR Services and minimizes the hassle for you and your employees. When you use one platform for payroll, another for open enrollment, and a third for records management, trying to get the system to work together for data exchange and reporting can feel impossible (and drives up cost). By utilizing Questco’s integrated system, you eliminate duplicate data entry, and information is updated in one place, giving you the confidence of knowing that the updates will be communicated throughout the system correctly.

By switching to Questco HR Software your employees can use the self-service website portal where they can easily complete employee onboarding process. They will also be provided with access their employee portal where they can easily find their paystubs, W2s, Benefit Plan Enrollment and 401k information.

Optimized and Streamlined Management Tools

Free up your manager’s time with easy to use reporting features, view data on their employees, access reports, complete tasks, and even process payroll. Empower your leaders with knowledge and insight. Questco’s HR Software saves you and your managers more time and gives you both more flexibility and accuracy than alternatives.

HR Technology Services

While many of our clients use Questco to access a comprehensive sort of services, we use a flexible approach to offer you the exact blend of services you need…never forcing our clients into a ‘one size fits all’ model.

The foundations of our offering — which every client uses — are payroll services and HR services. From there, it’s up to you. We can offer access to our group medical plans or administer your current plans. We can offer our insurance brokerage services for medical and workers’ compensation, or we can work with your existing providers and relationship toward our shared success. This flexibility helps us deliver the right mix of services for you, at every stage of your business growth cycle.

The value we provide is enabled by the unique strength of the shared employment relationship. Through this relationship, you continue to maintain control over your employees and your operations. We take on – or help you with – many of the responsibilities you face as an employer. Working together, we expand your capabilities, create more productive time, and lower your total costs.

Access to Skilled Professionals

Questco offers your business a dedicated team of highly qualified HR Professionals. Our team becomes your team, and we can guide you through your problems, practices and processes. Working together, we create a customized Service Plan, designed to ensure that we provide our services in a way that stays aligned to your business goals.

We will coordinate resources to make sure you are getting maximum value from the Questco relationship.

You will have regular contact with your payroll specialist, who has both the credentials and experience to handle even the most complex payroll solutions. Your employees will use our Benefits Specialist to help guide them through initial enrollment, and everyday questions around the benefit plans. We also have a dedicated Customer Care Team with expanded hours to help your employees get questions answered and we can provide assistance to any changes they would like to make. You will be assigned a Risk & Safety consultant to consult with you and support your safety program. When necessary, we will pair you with a tenured HR specialist for complex employee relations issues. A retirement specialist can also help guide your employees through questions they may have about our group 401k plan.

Questco has been named a Certified Professional Employer Organization (CPEO) by the United States Internal Revenue Service. To achieve and maintain CPEO certification, Questco must continue to meet IRS requirements including tax compliance, background reports, experience, financial reporting, and bonding.

CPEO certification provides regulatory and cost certainty for current and potential clients. Specifically:

  • Some wage base tax restarts are eliminated. A CPEO has successor employer status for federal payroll taxes, which means that a business that contracts with a CPEO during the year will not face double taxation on FICA and FUTA.
  • Tax liability is clarified. A CPEO is solely liable for the federal employment taxes paid to worksite employees. Once the CPEO invoice that includes these taxes is paid by the client, the IRS can only collect these taxes from the CPEO.
  • Tax credit eligibility is continued. A client that uses the services of a CPEO remains eligible for certain specified federal tax credits.

Our CPEO certification removes obstacles to becoming a Questco client and provides lasting peace of mind to all of our clients.

The IRS does not endorse any particular certified professional employer organization. For more information on certified professional employer organizations, go to www.irs.gov.

When your company partner with Questco you’re choosing to work with a human resource partner that isn’t just outstanding based on its own opinion – but objectively rated by the most brutally -objective evaluators- the satisfaction of their customers.

In an evaluation conducted by outside consultant, clearly rated, Questco received a customer satisfaction score that ranked highest amongst its competitors, and five times higher than the industry average.

Why Questco Performed Better

When one looks at Questco closely, the reason the company stands out with such a high outsourced HR NPS score began to make real sense. These factors include:

  • Responsiveness: Customer calls and needs for help are responded to quickly.
  • Quality: The work provided is high quality and doesn’t have errors of logic or accuracy.
  • Value: The service delivered is a high value for the cost paid.
  • Clarity: The customers’ needs are responded to, understood and analyzed carefully.
  • Proactiveness: The Questco client service providers not only answer questions, but also find ways to help the company even without being asked specifically.

 

We are transparent with you from day one. From receiving a quote with our sales team to going through benefit renewals year after year – we at Questco pride ourselves on keeping you close and informed through the entire process so that you you never have to question exactly what you are paying for.

When you receive a quote from us we will walk you through a detailed outline of what you will be paying for Administration fees, Benefit costs, Workers’ Compensation Insurance, and SUTA. In addition, you will receive a monthly invoice with line items that show you what your charges are for the month and you don’t have to worry about that wavering.

Unlike other PEOs, we charge on a per employee per month basis vs. a percentage of your payroll. Want to give your employee a raise? Go ahead! If your payroll dollars increase, but your employee count stays the same, you don’t have to worry about receiving additional fees for rewarding your employees.

While many of our clients use Questco to access a comprehensive sort of services, we use a flexible approach to offer you the exact blend of services you need…never forcing our clients into a ‘one size fits all’ model.

The foundations of our offering – which every client uses – are payroll services and HR services. From there, it’s up to you. We can offer access to our group medical plans or administer your current plans. We can offer our insurance brokerage services for medical and workers’ compensation, or we can work with your existing providers and relationship toward our shared success. This flexibility helps us deliver the right mix of services for you, at every stage of your business growth cycle.

You know your business better than anyone, and we want to make sure that the resources that you have in place are contributing to the overall happiness of your employees but also aren’t breaking the bank.

Consult with our experience professionals to come up with the solution that will best fit the needs of your employees. Are you over paying for benefit offerings that your employees are not utilizing fully? Are you offering a benefit plan that is too rich for your employees? Is there a better solution to help consolidate benefit expenses while still offering your employees the best benefits possible, of course there is!

Contact Sales

Questco offers your business a dedicated team of highly qualified HR Professionals. Our team becomes your team, and we can guide you through your problems, practices and processes. Working together, we create a customized Service Plan, designed to ensure that we provide our services in a way that stays aligned to your business goals.

We will coordinate resources to make sure you are getting maximum value from the Questco relationship.

You will have regular contact with your payroll specialist, who has both the credentials and experience to handle even the most complex payroll solutions. Your employees will use our Benefits Specialist to help guide them through initial enrollment, and everyday questions around the benefit plans. We also have a dedicated Customer Care Team with expanded hours to help your employees get questions answered and we can provide assistance to any changes they would like to make. You will be assigned a Risk & Safety consultant to consult with you and support your safety program. When necessary, we will pair you with a tenured HR specialist for complex employee relations issues. A retirement specialist can also help guide your employees through questions they may have about our group 401k plan.

We’ve thoughtfully optimized our service model to care for a wide range of clients.

If you believe you might be outgrowing your current PEO, we have a great product and provide caring service that you may be missing and we provide personalized service on a national scale.

If you’re coming from a large national group, we offer a great product and a dedicated professional team that provides a supported relationship that care more about you and your people.

We invest heavily in the customer relationship so that we can serve you well. You are not just a number or transition. We become a trusted part of your team!

Questco has been named a Certified Professional Employer Organization (CPEO) by the United States Internal Revenue Service. To achieve and maintain CPEO certification, Questco must continue to meet IRS requirements including tax compliance, background reports, experience, financial reporting, and bonding.

CPEO certification provides regulatory and cost certainty for current and potential clients. Specifically:

  • Some wage base tax restarts are eliminated. A CPEO has successor employer status for federal payroll taxes, which means that a business that contracts with a CPEO during the year will not face double taxation on FICA and FUTA.
  • Tax liability is clarified. A CPEO is solely liable for the federal employment taxes paid to worksite employees. Once the CPEO invoice that includes these taxes is paid by the client, the IRS can only collect these taxes from the CPEO.
  • Tax credit eligibility is continued. A client that uses the services of a CPEO remains eligible for certain specified federal tax credits.

Our CPEO certification removes obstacles to becoming a Questco client and provides lasting peace of mind to all of our clients.

The IRS does not endorse any particular certified professional employer organization. For more information on certified professional employer organizations, go to www.irs.gov.

OUR HR SERVICES

About Us

The heart of the Questco culture is an unwavering commitment to serve our clients and their people.

Since our founding in 1989, Questco has distinguished itself by providing outstanding customer support, expertise, and the resources needed to help our clients quickly reach higher levels of success.

Questco offers our award-winning HR outsourcing services across the U.S. We give your business the strength of outsourcing to a nationally recognized Certified Professional Employer Organization.

About Questco

Thought Leadership

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